Terms & Conditions and Privacy



Total Loss Report Online Terms & Conditions and Privacy Statement


Total Loss Report Inc. respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. If or when we do need your personal information to provide services you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.



Conditions of Use


Please read these terms and conditions carefully before using this Website. By using this Website the user ("you" and "your") accepts, without limitation or qualification, these terms and conditions. In these terms and conditions, any reference to "we", "us" or "our" refers to Total Loss Report Inc., its affiliates, and partners. We may make changes to these terms and conditions of use at any time. If you continue to browse this Website following notice of such change, you will be deemed to accept the amended terms and conditions of use. All information on this Website, including Total Loss Report and vehicle values, is subject to change without notice. While we use our best efforts to provide accurate and up-to-date material on this Website, errors or omissions may occur. We make no warranties or representations as to the accuracy or timeliness of the material on this Website and assume no liability or responsibility for any errors or omissions on this Website. You agree that the provincial and federal laws of Canada applicable therein govern as to the interpretation, validity and effect of this agreement and with regard to any use of this Website and any issues which may arise with respect to this Website, without regard to rules relating to conflict of laws. You hereby consent and submit to the non-exclusive jurisdiction of the provincial and federal courts in any action or proceeding instituted under or related to this Agreement or your use of this Website. Other sites that may be accessed from this Website by links are entirely independent of this Website. The inclusion of any site acknowledgments, identification of any person or entity in this Website, or any hypertext link to another person or entity shall not, in any manner, be construed as an endorsement of such person or entity's website content, or the products or services of the linked sites. If you link to any sites from this Website, you do so at your own risk.



Your Privacy


At Total Loss Report, when we arrange for estimated vehicle valuation products and related services, we must collect, use and sometimes disclose personal information to partners or affiliates. This Privacy Policy, as it may be amended from time to time, sets out the principles we apply when we collect, use and disclose personal information. This Privacy Policy may be amended from time to time. Typically, we collect, and use personal information, as required to process requests for Total Loss Reports and communication with our partners and affiliates (collectively "the Total Loss Report Purposes"). If your information is being collected by telephone, the call may be recorded or monitored for the Total Loss Report Purposes, for accuracy and quality assurance purposes and for training purposes. We will make all reasonable efforts to ensure that any personal information we collect and keep is as accurate, complete and up-to-date. We rely on individuals to provide us with accurate information and to inform us of changes, such as changes in contact information. Any individual may refuse or withdraw his or her consent to the collection, use or disclosure of his or her personal information as follows:

  • An individual may choose not to provide certain personal information to us. This may limit our ability to deliver a Total Loss Report and related services.

  • An individual may decline or withdraw consent to the collection, use or disclosure of personal information for marketing purposes. In that event, we will do our best to accommodate the request, within current industry standards and our technical capabilities.

Other than as described above, or when required by law, we will not disclose personal information. An individual has the right to request access to and correction of personal information we hold. Upon written request and proof of entitlement we will grant access to, or correct personal information that we hold about an individual.


Written Request to be sent to:
Total Loss Report Inc.
192 Dundas Street, Suite 300
London, ON, N6A 1G7
Attn: Privacy